Fall Hours: Tuesday-Friday 9-5
Saturday 10-3
*Closed Sunday & Monday*
Find us on

Customer Service

Shipping
We currently ship all orders via USPS Priority Mail. Orders are processed 1-2 days after they have been received. Most orders will take 2-3 days to arrive to your address via USPS Priority Mail. A tracking number will be emailed to you after the order has shipped. If you need expedited shipping that can be arranged. Please feel free to call our customer service line at 715-358-7090.

Returns
If you are not 100% satisfied with your purchase, you can return your item within 30 days for a full refund, with proper proof of purchase. A credit can also be applied to a Stoney Creek Gift Card. If your return is past 30 days we will be more than happy to issue a store credit for the value of the item at that time to a Stoney Creek Gift Card to be used when you like.

1 Year Plant, Tree & Shrub Warranty
At Stoney Creek we stand behind the green goods we sell to you. We do offer a 1 year, 100% plant guarantee that any (full price) perennials, trees or shrubs bought here at Stoney Creek and planted properly in our zone (zone 3/4) will prosper. Please make sure you have either a paper copy of your original receipt or your green good was wrung up on your "garden club account". We do need to have proper proof of purchase. We DO NOT warranty any plants or trees bought on sale. If you are having troubles with your green goods please check the following first:

1. Was the green good planted in the proper amount of shade or sun necessary?
2. Is the green good getting enough water, or too much water?
3. Are the deer or any small animals getting at the green good?
4. Was the hole dug to proper depth and were the proper amendments added to the soil for a good start?

If you have checked the above possible causes and your green good is still not growing properly please dig it up and bring it to our Garden Center. One of our green good experts will be called to work with you on your one year warranty. Once it's been decided that the plant is under warranty, we will then replace it with another of the same plant for no charge. If we do not have that particular green item in stock you will be given a credit to use towards another item.


Privacy Policy
Stoney Creek Home & Garden collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. We alone will use your information to alert you to Stoney Creek news, services, and offers. We do not share your company or personal information with any third parties. The following is our privacy policy for on-line sales and describes our use of the information we collect from you on our web site. By visiting www.stoneycreekhomeandgarden.com you are accepting the practices described in this privacy policy.

Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the account page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register. We do not sell or trade our customers personal information.

Privacy policy last updated October 2015